UDustin Knapp ungumuntu onobungane.Noma ubani oke wathintana naye noma obone iziqeshana zakhe zevidiyo kuwebhusayithi ye-Wickertree, ukukhethwa okukhulu kakhulu kwe-BC kwekhwalithi yefenisha ye-patio ne-patio kanye nezinsiza, uzoqaphela uthando lwakhe lokuxhumana.
Njengomphathi omkhulu wenkampani, u-Knapp uyakwazi ukufinyelela kumakhasimende adlule, amanje nawesikhathi esizayo ukuze angagcini nje ngokuhlanganyela umbono wawo webhizinisi lomndeni, kodwa ezwe ukuthi athini ngamaphupho awo nekusasa.lindela.
"Ukuxhumana kubaluleke kakhulu kithi," kusho uKnapp."Sifuna ukuxhumana nawo wonke amakhasimende angena eminyango yethu."
Ugcizelele ukuthi ngombono obanzi wokusiza amakhasimende akhe izindawo zokuhlala zangaphandle noma zasendlini zamaphupho awo, ukuxhumana kufanele kube “sezingeni lomuntu, hhayi izinga lokuthengisa.”"Sifuna ukubandakanya abantu engxoxweni mayelana nomkhiqizo abawufunayo nalokho abathemba ukukuzuza."
U-Knapp uchaze ukuthi ulwazi lwangemuva mayelana nezinhlelo zeklayenti luvumela ithimba le-Wickertree ukuthi lenze izincomo ngokusekelwe kokuhlangenwe nakho kwabo nolwazi lwemigqa ehlukahlukene yomkhiqizo."Ukuhlola izinketho ndawonye ngokuvamile kusho ukuthi wonke umuntu uzojabula kakhulu ekugcineni."
Uma umsebenzi wenziwe kahle, amakhasimende azoba nolwazi olungenazihibe futhi azizwe exhunywe ku-The Wickertree.
Amavidiyo amaningi aku-inthanethi nobufakazi bamakhasimende bubonisa ukuthi le ndlela iyasebenza, kusho u-Knapp, nobufakazi obengeziwe obusekela isimangalo "sokwaneliseka kwekhasimende".“Ngaphambi kokuthi ngibe yi-CEO, umsebenzi wami bekuwukusingatha izikhalo nezimbuyiselo.Nokho, kwadingeka ngichithe isikhathi esincane kakhulu kulokhu ngoba sasinezikhalo ezimbalwa kakhulu futhi asizange sibuyise lutho.”
Nakuba imizamo yethimba yokusiza amakhasimende ukuthi athole inketho engcono kakhulu iyingxenye yaleyo mpumelelo, kunesinye isici esibalulekile: ubudlelwano obuqinile “nabahlinzeki abahle,” kusho u-Knapp, enezela ukuthi ubudlelwano obuningi nabahlinzeki abathembekile sebusungulwe ngokuhamba kwesikhathi.ube noLangley kusukela ngo-1976 futhi uphethwe umndeni wakwaKnapp iminyaka engaba ngu-16.
"Ikhwalithi ibaluleke kakhulu kithi," esho."Yonke into esiyithengisayo, yonke imikhiqizo - kungaba ifenisha noma izesekeli - isezingeni eliphezulu."
Isiqubulo sika-Wickertree sokukhetha ikhwalithi esikhundleni sobuningi siphinde sibonakale enanini labahlinzeki ababuyekezwa hhayi kuphela ngendlela imikhiqizo yabo esebenza ngayo, kodwa nokuthi ingabe ukusimama kwabahlinzeki kanye nezimiso zokuziphatha kuyingxenye yesiphakamiso sabo senani.
Yize lokhu kudinga ukukhuthala nokubheka isithunzi somthengisi, umzamo uwufanele, kusho uKnapp.“Sibethemba kakhulu abahlinzeki bethu futhi siyazi ukuthi imikhiqizo yethu mihle kangakanani.Asinikezi lutho oluzodumaza amakhasimende ngemuva nje kokuyithenga.”
Uma kukhona okungahambi kahle, iziqinisekiso ezinhle kanye nobudlelwano obuqinile nabahlinzeki bempahla kuzosiza ukuxazulula izinkinga ngesikhathi, wanezela.“Sinamakhasimende amaningi athembekile alokhu efika futhi esitshela ukuthi ayayithanda imikhiqizo namasevisi ethu.Sisebenze kanzima ukuze sizakhele igama elihle futhi uma indlela yethu ibingeqotho, angicabangi ukuthi sizobe silandela isithunzi nokwethenjwa.”
“U-Wickertree ubesebenza ne-VGH, UBC kanye ne-BC Children's Hospital Lottery iminyaka engaphezu kweshumi ukuze anikeze izindawo ezivulekile zemindeni ebambe iqhaza,” kusho u-Knapp."Siyaziqhenya kakhulu ngalokhu kuxhumana futhi lena ngenye indawo lapho ungabona khona umsebenzi wethu esimweni sangempela."
Njengoba abantu bechitha isikhathi esiningi besekhaya ngenxa yomthelela womqedazwe we-COVID-19 emsebenzini nasekuhambeni, u-Knapp waphawula ukuthi “Abantu bazimisele kakhulu ukutshala imali ezindlini zabo, noma ngabe ukulungisa, ukuthuthukisa noma ukuthuthukisa.”
Uthemba ukuthi u-Wickertree uzoba yingxenye yezinhlelo ezinjalo futhi ukhuthaza amakhasimende akwa-Wickertree ukuthi: “Lapho uhleli nabangane nomndeni endaweni yakho entsha enhle, cabanga ngathi.sabalalisa umlayezo wethu.
"Sifuna ukuqhubeka nokukhula futhi sifinyelele abantu abaningi ngoba indlela yethu ilungile futhi ithinta kakhulu."
Isikhathi sokuthumela: Jan-09-2023
